What is the check-in and check-out policy at Swissotel Wellness Resort Alatau Almaty?
Check-in is at 15:00 and check-out is by 12:00.
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SWISSOTEL WELLNESS RESORT ALATAU ALMATY
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Key details
About the Hotel
Tausamaly 50A, Almaty, A32BOF2,
- Near the Family Park
Perfect
9.3
7.9
5.0
4.1
The 5-star Swissotel Wellness Resort Alatau Almaty, positioned 4.9 km from the Family Park, features 18 holes of golf for an unforgettable experience. Aquapark Hawaii is located within 15 minutes' drive of the resort, boasting a pool bar and garden views.
Location
The hotel is located in a forest, and within a 4-km distance of Almaty Mall.
Shalyapin bus stop, offering a direct link to the city attractions and main places, is in proximity to the Swissotel Wellness Resort Alatau Almaty.
Rooms
The air-conditioned rooms have a balcony and a seating area equipped with a flat-screen TV with satellite channels, as well as climate control. Also, there is a personal safe, a mini fridge bar and tea/coffee making equipment provided. Bathrooms inlude a bidet, a walk-in shower, and a separate toilet, and such fine comforts as underfloor heating and a shower cap.
Eat & Drink
Swissotel Wellness Resort Alatau Almaty serves continental breakfast in the morning. At Quarter restaurant guests will enjoy international dishes and views of the mountain. It is open for dinner and lunch.
Leisure & Business
The property has 4 outdoor swimming pools along with a hot tub. Keeping fit at this Almaty hotel is convenient thanks to a fitness area that offers fitness classes. The Swissotel Wellness Resort Alatau entices guests with a full-service spa featuring body wraps, facials, and facial treatments. Business travellers will also appreciate a conference centre including conference equipment and a photocopier.
“This resort strikes me as a place designed for both activity and unwinding, a balance not always achieved so seamlessly. Its family focus is clear, yet the wellness programs seem comprehensive enough to appeal to anyone seeking a health-centered escape. What stands out to me is its location near the mountains; I imagine the views enhance the experience considerably.”
Choose your preferred room category
Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
- Classic Twin Room Mountain View2 persons36 m²2 Single bedsAir conditioningBalconyroom details
- Classic King Room Mountain View2 persons36 m²1 King-size bedAir conditioningBalconyroom details
- Classic King Room Panoramic Mountain View2 persons36 m²1 King-size bedAir conditioningBalconyroom details
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Calendar with prices and room availability
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Check-in/ Check-out
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Water sports
- Tennis court
- Golf course
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Baby pushchair
- Children's buffet
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Seasonal outdoor pool
- Indoor swimming pool
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Treatment room
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Swissotel Wellness Resort Alatau Almaty invites guests to indulge in a diverse culinary landscape, showcasing international flavors and thoughtful dietary options. From family-friendly dining to elegant evenings, each venue is designed to create memorable experiences.
The Quarter
International
Ambiance
Traditional
Key Offerings
Serves a delightful mix of Halal, Kosher, Vegetarian, Vegan, Gluten-free, and Dairy-free meals, with a focus on breakfast and brunch options. The inviting atmosphere is perfect for gatherings or quiet moments.
Reservation
Not needed.
Open daily from 07:00 to 00:00.
Moxie bar
International
Ambiance
Modern, Romantic
Key Offerings
Ideal for lunch and dinner, this stylish venue features a selection of Halal, Vegetarian, Vegan, Gluten-free, and Dairy-free dishes, along with a refined high tea and cocktail hour experience.
Reservation
Recommended for evening dining.
Open daily from 12:00 to 00:00.
Café Swiss
International
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Offers a vibrant high tea and cocktail hour, with options that cater to Halal, Vegetarian, Vegan, Gluten-free, and Dairy-free diets. The blend of modern and traditional decor makes it a cozy choice for families.
Reservation
Recommended.
Hours vary.
Swissotel Wellness Resort Alatau Almaty Location
Tausamaly 50A, Almaty, A32BOF2,
Explore Almaty
Local Experiences
Monument to Zhambyl Zhabayev
25 minutes' walk
A statue honoring the renowned Kazakh poet, set in a tranquil park area that invites quiet reflection.
Alma-Ata Art-Center
35 minutes' walk
A vibrant gallery showcasing contemporary art, perfect for art enthusiasts seeking local talent.
Family Park Water Park
10 minutes' drive
A family-friendly water park featuring thrilling slides and relaxing pools, ideal for a fun day out.
Christ the Savior Cathedral
60 minutes' walk
An architectural gem with stunning interiors, offering a glimpse into the religious culture of Kazakhstan.
Hiking in the Nearby Mountains
10 minutes' drive
Exciting hiking trails with breathtaking views of the mountains, accessible with local guides.
Yoga Classes at a Local Studio
10 minutes' drive
Relaxing yoga sessions held in serene settings, ideal for calming the mind and body after a busy day.
Froot.kz
10 minutes' drive
A casual eatery specializing in fresh smoothies and healthy bowls, perfect for a quick and nutritious meal.
Aksay Restaurant
10 minutes' drive
Offers traditional Kazakh dishes in a warm ambiance, with popular items like Beshbarmak and Laghman.
Almaty Opera House
10 minutes' drive
A cultural hub featuring opera and ballet performances, providing a sophisticated evening of entertainment.
Koktobe Hill
10 minutes' drive
A lively spot for nighttime views of Almaty, with bars and cafes offering local beverages and snacks.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs KZT 17,000 per person per day.
Pets
Pets are not allowed.
Languages
English, Chinese, Russian, Turkish, Arabic, Malay
Number of floors:
7
Number of rooms:
222
Former name
swissôtel wellness resort alatau almaty
Reviews and Ratings
Insights and feedback shared by past guests
Pros
Helpful staff
Mountain view
Delicious food
Cons
Lost booking
Guest reviewsShow more reviews
FAQs
About Swissotel Wellness Resort Alatau Almaty
How far is Swissotel Wellness Resort Alatau Almaty from Almaty International Airport?
The hotel is located 35 km from Almaty International Airport.
What are the nearby attractions to Swissotel Wellness Resort Alatau Almaty?
Nearby attractions include Kasteev State Museum of Arts (12 km), First President of Kazakhstan Park (6 km), and Dolphin Entertainment Centre (8 km).
What on-site dining options are available at Swissotel Wellness Resort Alatau Almaty?
The hotel features three restaurants offering international cuisine and a snack bar.
What amenities does the wellness area at Swissotel Wellness Resort Alatau Almaty include?
The wellness area includes a sauna, hot tub, and treatment rooms.
Is parking available at Swissotel Wellness Resort Alatau Almaty?
Free private parking is available on-site for guests.
What facilities for children are provided at Swissotel Wellness Resort Alatau Almaty?
The hotel offers a kids' club and children's play area.
What room amenities can guests expect at Swissotel Wellness Resort Alatau Almaty?
Rooms include air conditioning, a flat-screen TV, minibar, safe, and a private bathroom.
What internet connectivity can guests expect at Swissotel Wellness Resort Alatau Almaty?
Free high-speed WiFi is available in all guest rooms with speeds of 25+ Mbps.
How are the rooms at Swissotel Wellness Resort Alatau Almaty equipped for comfort?
Rooms are equipped with premium bedding, pillow menus, and electric kettles.
What recreational activities are available at Swissotel Wellness Resort Alatau Almaty?
Recreational activities include access to an indoor pool, outdoor pool, tennis court, and golf course.
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